Refund policy

Return and exchange Policy

 

You have 14 days from receipt of your order to return a product by mail.

Items cannot be returned to the store. Returned items must be in the same condition as when you received them.

If you want an exchange, please specify what you want in exchange when returning the items.

The products " vide-grenier " are not taken back, nor exchanged.

The return is offered from metropolitan France (except for sales and promotions).

Your refund will be made according to the payment method used for the order, within 14 days from the receipt of the returned package.

 

To make a return/exchange from Metropolitan France:

Log in to your customer account, find your order and click on "Return Request". Complete and download the return form. Once completed, print it and attach it to your package.

For an exchange request, please indicate what you want in exchange.

Your item must be in its original packaging, with the label, unworn, unwashed and unaltered.

If you have chosen to have your order delivered by Colissimo, you can download a free prepaid return label from your customer account. Print it and stick it on your package.

Drop off your parcel at a post office or Colissimo drop-off point, and keep the proof of delivery. In case of dispute or loss of the parcel, this proof of deposit will be valid for the refund of your order.

 

To make a return/exchange from DOM TOM or abroad:

Log in to your customer account, find your order and click on "Return Request". Complete and download the return form. Once completed, print it and attach it to your package.

For an exchange request, please indicate what you want in exchange.

Your item must be in its original packaging, with the label, unworn, unwashed and unaltered.

Then send your package to the following address : Returns e-shop LC2C - Les Indiennes de Nîmes, 5 rue de la République 30220 AIGUES MORTES, France. You are responsible for the return shipping costs.