Shipping policy

Shipping time

 

Once your order is finalized, an e-mail is sent to you to confirm that it has been taken into account.

It will be shipped within 48 hours, Monday to Friday (excluding holidays and unless otherwise stated at the time of at the time of the validation of your basket). If it was placed on a Friday, it will be shipped within 48 hours from the following Monday.

You are informed by email of the preparation and shipment of your package. You can also

You can also follow the status of your order from your customer account.

When your order is shipped, you will receive an email with a link to track your package.

If you have not received a confirmation of your order, check your junk mail box or "spam". If after 48 hours, you have not received a confirmation email, please contact our customer service by phone: +33 9 53 08 30 44, or by email at contact@indiennesdenimes.fr.

 

Shipping rates

Orders are shipped within 48 hours (Monday to Friday, excluding holidays, orders placed during the weekend will be shipped the following week).

Find below the modes, rates, delivery times and return fees proposed by our online store:

 

Delivery method

Rate

Delivery time

Return shipping costs

Click & collect (pick up in Aigues-Mortes store)

Free of charge

3 to 5 working days

Free of charge (except sales and promotional sales)

Point relais (So Colissimo Mon commerçant), Post office (So colissimo Mon Bureau de Poste)

3,5€ (offered from 150€ of purchases)

3 to 5 working days

Free of charge (except sales and promotional sales)

At home (Colissimo Domicile)

5€ (offered from 150€ of purchases)

3 to 5 working days

Free of charge (except sales and promotional sales)

At home (Chronopost express delivery)

15€

2 working days

Free of charge (except sales and promotional sales)

 

What are the shipping and delivery methods and times outside metropolitan France? Orders are shipped within 48 hours (Monday to Friday, excluding holidays, orders placed during the weekend will be shipped the following week).

Country

Rate

Delivery time

Return shipping costs

European Union

15€

7 working days approximately

At your expense

United Kingdom/ Switzerland/ DOM TOM

20€

7 working days approximately

At your expense

Rest of the world

25€

10 working days approximately

At your expense