Shipping policy
Shipping time
Once your order is finalized, an e-mail is sent to you to confirm that it has been taken into account.
It will be shipped within 48 hours, Monday to Friday (excluding holidays and unless otherwise stated at the time of at the time of the validation of your basket). If it was placed on a Friday, it will be shipped within 48 hours from the following Monday.
You are informed by email of the preparation and shipment of your package. You can also
You can also follow the status of your order from your customer account.
When your order is shipped, you will receive an email with a link to track your package.
If you have not received a confirmation of your order, check your junk mail box or "spam". If after 48 hours, you have not received a confirmation email, please contact our customer service by phone: +33 9 53 08 30 44, or by email at contact@indiennesdenimes.fr.
Shipping rates
Orders are shipped within 48 hours (Monday to Friday, excluding holidays, orders placed during the weekend will be shipped the following week).
Find below the modes, rates, delivery times and return fees proposed by our online store:
Delivery method |
Rate |
Delivery time |
Return shipping costs |
Click & collect (pick up in Aigues-Mortes store) |
Free of charge |
3 to 5 working days |
Free of charge (except sales and promotional sales) |
Point relais (So Colissimo Mon commerçant), Post office (So colissimo Mon Bureau de Poste) |
3,5€ (offered from 150€ of purchases) |
3 to 5 working days |
Free of charge (except sales and promotional sales) |
At home (Colissimo Domicile) |
5€ (offered from 150€ of purchases) |
3 to 5 working days |
Free of charge (except sales and promotional sales) |
At home (Chronopost express delivery) |
15€ |
2 working days |
Free of charge (except sales and promotional sales) |
What are the shipping and delivery methods and times outside metropolitan France? Orders are shipped within 48 hours (Monday to Friday, excluding holidays, orders placed during the weekend will be shipped the following week).
Country |
Rate |
Delivery time |
Return shipping costs |
European Union |
15€ |
7 working days approximately |
At your expense |
United Kingdom/ Switzerland/ DOM TOM |
20€ |
7 working days approximately |
At your expense |
Rest of the world |
25€ |
10 working days approximately |
At your expense |